India Post bags Today's Traveller Award-2011

Department of Posts has won the Today`s Traveller Award for Best Customer Service Organisation for the year 2011. The award was presented by Shri Subodh Kant Sahai, Union Minister of Tourism here on 23rd August 2011.
The award citation says "Department of Posts has done a commendable job in reaching every citizen of India with its path-breaking innovations. There has been a major transformation in Department of Posts’ manpower development, whereby both the front and back office staff and the entire personnel make sincere efforts to understand and address customer`s needs, respond to their inquiries/complaints and provide efficient and reliable services with a good degree of enthusiasm."

HSG I PM is empowered to relieve staff on E.L - Directorate orders

 

No 51-4/2011- SPB – 11

Government of India

Ministry of Communications & IT

Department of Posts

Dak Bhavan, Sansad Marg

New Delhi – 110001

Dated 01-08-2011

To,

1. All Chief Postmasters General
2. All Postmasters General

Sub: Grant of leave to the staff working under HSG I Postmaster.

Sir / Madam,

It is observed that HSG.I Postmaster is competent to grant only casual leave to the staff working under him/her. The applications for grant of other kind of leave to staff are forwarded by him/her to the Division office for approval. It has been brought to the notice of the Directorate that at times the said procedure takes time and  if such officials who donot have casual leave left in their accounts want to proceed on earned leave immediately to some unforeseen circumstances, they face problems in proceeding on leave at short notice.

2. The matter has been looked into. It has been decided by the competent authority in the Directorate that in such pressing circumstances, HSG I Postmasters while recommending earned leave may relieve the official of his duties in anticipation of grant of leave by the competent authority, provided :

I. The earned leave applied for by the individual is not for more than the period of three days.

II. No substitute is required in case the official proceeds on leave.

III. The leave may be recommended by the HSG I Postmaster by recording that it is being recommended subject to the availability of leave in the credit of the applicant.

IV. The official may be relieved after duly following the procedure of handing/taking over of the charge.

V. If later on the sanctioning authority finds that the official does not have the leave applied for to his credit he should obtain the revised application from the individual for the kind of leave he/she is entitled to at the earliest.

VI. Ef the official needs earned leave for more than three days or wants to extend the earned leave beyond three days he should apply for same well in advance so that it is sanctioned as per the existing procedure.

Yours faithfully,

                                                                                                                                   -Sd-

(B.P.Sridevi)

Director (Staff)